Shipping policy
Shipping Policy
At I AM LIVING PROOF (IAMLP), every order represents more than apparel—it represents a testimony. Each piece is prepared with care and attention to quality because we believe what you wear should reflect excellence.
Thank you for supporting our mission. We are committed to delivering your order as quickly and carefully as possible.
Order Processing
All orders are processed within 3–7 business days (Monday–Friday, excluding weekends and holidays) after your order is placed.
Because many of our products are produced in limited batches or made to order, processing times may be slightly longer during new product launches, promotions, holidays, or periods of high order volume. We appreciate your patience as we ensure every order meets our quality standards.
Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your shipping address and the shipping method selected.
Estimated delivery times after your order has shipped:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (when available)
Please note that these are estimated delivery times and are not guaranteed. Delivery delays caused by shipping carriers, weather, or other unforeseen circumstances are beyond our control.
Order Tracking
Once your package ships, you will receive an email containing your tracking number. Please allow up to 24 hours for tracking information to become active.
Incorrect Shipping Information
Please verify your shipping address before completing your purchase. IAMLP is not responsible for orders shipped to an incorrect address provided by the customer.
If you discover an error in your shipping information, please contact us as soon as possible. We will make every effort to update your order before it ships; however, we cannot guarantee changes once processing has begun.
Lost, Delayed, or Damaged Packages
Once your order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier. If your package is lost, delayed, or arrives damaged, please contact the shipping carrier directly to initiate a claim.
If you need assistance, our team is happy to help guide you through the process.
International Shipping
International shipping may be available for select destinations. Customers are responsible for any customs duties, import taxes, or other fees required by their country’s customs regulations.
Questions?
If you have any questions regarding your order or this Shipping Policy, please contact us through the Contact page on our website. We strive to respond to all inquiries within 1–2 business days.
Thank you for choosing I AM LIVING PROOF. We are honored that our apparel is part of your story, and we appreciate your patience as we prepare each order with the quality and care it deserves.